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Het functioneren van de overheid ligt onder een vergrootglas. Parlementaire onderzoeken hebben laten zien dat burgers ernstig in de problemen komen door handelen van de overheid. Denk aan de toeslagenaffaire en de aardgaswinning in Groningen. Managers in de publieke sector moeten hun keuzes bij het…

Een presentatie is pas succesvol als de toehoorders na afloop iets doen met de informatie die ze gekregen hebben. Ze moeten je product kopen, je beleidsplan steunen, investeren in je idee of de resultaten van je onderzoek serieus nemen. Overtuigend presenteren geeft je de perfecte handvatten om va…

For second-language writers, academic writing in English can be very challenging. Non-native English students can apply structural, linguistic and stylistic skills and strategies, to help them produce English academic texts. This book aims to increase learners’ awareness and understanding of these…

In Diversity competence, interpersonal communication forms the point of departure: the meeting of people, not of cultures. From there onwards, the authors describe what diversity competence entails: which processes, challenges and skills are relevant in a ‘superdiverse’ world. The TOPOI model consequently offers an inclusive, communicative approach to analyze and address potential miscommunication.

How do you become a successful teacher? As a new teacher you need to learn how to establish specific routines and procedures. However, it takes more than learning the ‘tricks of the trade’ to become a qualified teacher. The Teachers’ Handbook meets the needs of future teachers who require tool…

Van radicaal naar amicaal biedt hulp, verdieping en tools om te kunnen omgaan met polarisatie en radicalisering in de wijk en in de klas. Dit boek geeft ongeacht achtergrond, gender, leeftijd of religie een kijkje in de denkwijze van groepen die polariseren of van iemand die radicaliseert.

Doing in-company research helps students do in-company research via a straightforward step-by-step approach. After mapping out information gaps, research questions are addressed by systematically collecting and analyzing data. The research findings help formulate practical recommendations. Each step is explained in detail, with extra information and short examples.

Pathways to Empowerment helps counsellors to master an attitude and acquire the competences needed to do strength-based work with clients. The chapters provide practical insights by means of case studies and quotes from clients and counsellors. Each chapter concludes with some assignments. The publication has been included in the Effective Social Interventions database (Databank Effectieve sociale interventies; Dutch only) of Dutch knowledge institute Movisie as being ‘well-founded’.

A research project is not finished until the results have been published. No matter how spectacular the findings, they only become relevant when they have been shared with others, for instance in a presentation at a conference. Students in Bachelor’s and Master’s programmes are expected to prese…

Musici en andere artiesten moeten meer in huis hebben dan creativiteit en talent. Voor het succesvol runnen van hun beroepspraktijk is ook bedrijfseconomisch inzicht een vereiste. Musiconomie bespreekt de economische, fiscale en juridische aspecten van de beroepspraktijk van de artiest, de musicus en de docent.